State Farm® Insurance Agent Susan Rodriguez

"Incompetent Non personable Michelle and all personal have zero common sense They will judge"

"I've been with State Farm in Illinois for many years and thought I have the best agency. Now I'm torn because Michelle at Susan Rodriguez's office in CA is OUTSTANDING! She was patient and really worked with me to get me just the right policy to fit my needs. Thanks, Michelle!"

"It is my pleasure to compliment & commend the outstanding service that I have received from Susan Rodriguez at State Farm. For over a decade Susan’s staff has provided me outstanding, kind & personalized care. I cherish our relationship. Also, special gold-star accolades to David Hight & Michelle Moreno for their ability to swiftly resolve any & all hiccups/mix-ups. Truly a most wonderful Team. Wishing Susan & her staff all the Best & Highest Success! 🩷"

"Gracias por ayudarme en el Axidente, trabajaron y me ayudaron. Muchas gracias David Hight por siempre contestar y regresar llamadas y ayudar a entender las dudas que tenemos."

"I know very little when it comes to insurances and how they work. Michelle did an amazing job explaining the different types of coverages and what the terminology meant. She made it very easy to pick the best insurance policy that worked for me and I was confident in the decision I was making in switching over my car insurance to them. Also, very friendly staff and overall had a great experience."

"Michelle with State Farm was friendly, knowledgeable and committed to solving my issue."

"I have recently been working with Susan Rodriguez and David Hight at this State Farm Insurance Office and couldn't be more appreciative of all the help each has given me. My experience is that they each care about their clients. There is an attention to detail to make sure everything is done right. There is good communication, someone is always available, and when there are questions and more work to be done, they do not give the impression that their service is work. And do not try to hurry the process. They care and obviously like what they are doing. And they were both very patient and courteous with me. I purchased my Plan G Medicare Supplement from them. I chose a local office so I could put a face to the person I was working with. And I feel that what I needed taken care of was done in the right way by people who care about me."

"I have recently been working with Michelle regarding a claim, along with questions about our multi-car and multi-line discounts. She has been incredibly responsive and helpful. When she didn’t have the immediate answer she researched and got back tp me in a timely manner. In fact, going above and beyond. I’ve been a loyal customer for over twenty years. I am continually impressed with the knowledge and customer service Susan’s team continue to exhibit. Thank you, Skye Larsh Faraghan"

"Great service. Michel M Was very helpful answering all my questions and providing me with the information I was looking for."

"Called to get a product cancelled and 6 months later when I discover it was not cancelled, would not reimburse for the 6 months. The SF reply was “ well we can cancel it now.” Apparently the overcharge is not their problem."

"The State Farm Office San Luis Obispo in California, under Susan Rodriguez, has been great: All my insurance needs are met there. Since 1985, I have filed three signifiant automobile claims: all were immediately assessed. Payment was issued quickly: no questions asked. I can recommend State Farm without reservation!"

"Wow! What a service! I was very impressed on how efficient the team member was at helping me with my kids life insurance policies. That was something I've been meaning to do and finally got it done, and so easily."

"I was recently notified by the DMV that my liability insurance had not been updated so they were unable to process my registration renewal. I contacted State Farm about the problem and Michelle kept into action. She contacted the DMV and ensured my insurance records were up to date with them. She also ensured the DMV would process my registration without any further action required by me. Michelle’s actions were timely and very supportive. She continually updated me about the progress of her efforts. I appreciate her help very much!"

"Having known Susan for over 25 years she has never lost the touch for "client first service" prompt, and a detailed team in her office always keeps me updated on all of my insurance needs."

"Susan and State Farm have been amazing to work with. I had two claims - one I used the app and within 2 hours of incident I had my car at the shop and a rental car in hand - so quick and easy. Second claim, Susan jumped right in via text and got it handle within a hour - I can't reommend Susan and State Farm enough - I have told many people about my experience. In a world touting customer service, State Farm lives up it!!!"

"We have used Susan Rodriguez and State Farm for ALL of our families insurance policies for years and they have always been amazing to work with. Their office is extremely professional, prompt, responsive and friendly. Their pricing is extremely fair and their service is unbeatable. They also are very involved in the community and really make their clients feel like family. Thank you Susan and Team!"

"My wife and I have been clients of Susan’s for over 20 years. I don’t know how else to describer her but she’s absolutely amazing. She and her fantastic office team have helped us with multiple needs including car bumps all the way up to larger home issues. Susan was right there for us, talking through options, taking long distraught calls after normal business hours and even coming for onsite meetings at our home (in the SF Bay Area) with our insurance adjuster team. She is a star and a shining example of how to take care of your clients like they are family. She goes above and beyond the call of duty. My wife has a nickname for Susan - “Wonder Woman”, because she is and I agree. We would highly recommend Susan and her team to anyone looking to work with an insurance company who treats you like family."

"All around good service 👍"

"I've been with Susan for over 10 years. Fantastic service and they always make my life super easy. Staff is friendly and helpful, and they always work hard to make sure I'm getting the best rates."

"I have all my insurance with this office. Staff is very friendly and knowledgeable. David in particular has always been helpful with all my questions and concerns."

"Great agent! Always has what's best for me and my family in mind."

"Susan has been my family’s agent for nearly 20 years. She manages our insurance needs and financial planning. Her services are truly impeccable! She is incredibly knowledgeable and to say she is highly responsive is an understatement.....she goes above and beyond to be of service when we need her! I couldn’t give higher marks. Thank you Susan and thank you to your highly professional staff as well!"

"The staff is super friendly, caring and always takes time to deal with my concerns. I have auto insurance, life insurance, and my car loan with them. Truly pleased with everything!"

"Standard Statefarm Insurance. Straight to the point, clean business, and professional."

"I always receive great customer service and I appreciate their help with any questions I have."